How long and easy it takes to answer a “short” questionnaire
隆
隆支 鈴木
When answering a short questionnaire, options can be selected by tapping a number on the keyboard, but when you confirm with that number after that and go to the next question, you cannot confirm it with Enter. Well then, when it comes to whether you can quickly move to the send button by pressing the tab key, you can't move until you press it a few times. Also, the time until the screen transitions to the next question is too long (it takes close to 1s after pressing send). Even though it claims to be “short,” the motivation to answer questionnaires is extremely low due to the time-consuming specifications.
Jon Gull
Thank you very much for the detailed feedback, and sorry the answering flow is frustrating. You're right on all of it: Enter not confirming, the tab navigation to send, and the lag between questions. None of that fits a questionnaire that's meant to be quick.
We're fixing this as part of a new project, and a faster answering flow is a big part of it. We will share more on this soon.